Shipping and Delivery
Shipping During Public Holidays
Our warehouse is closed during major public holidays in Mainland China. Orders placed during these periods will be shipped after operations resume. Holiday schedules may vary by year and will be announced on our website when applicable.
Shipping
United States
Free shipping applies to orders over 400 USD.
Orders of 400 USD and under will be charged a shipping fee of 15 to 30 USD, calculated at checkout.
Estimated transit time is 3 to 7 business days.
Europe
Free shipping applies to orders over 250 USD.
Orders of 250 USD and under will be charged a shipping fee of 13 to 50 USD, calculated at checkout based on destination and service level.
Estimated transit time is 8 to 12 business days.
Japan and South Korea
Free shipping applies to orders over 250 USD.
Orders of 250 USD and under will be charged a shipping fee of 5 to 16 USD, calculated at checkout.
Estimated transit time is 5 to 10 business days.
Malaysia
Free shipping applies to orders over 250 USD.
Orders of 250 USD and under will be charged a shipping fee of 5 to 16 USD, calculated at checkout.
Estimated transit time is 5 to 10 business days.
Singapore, Thailand, and Vietnam
Free shipping applies to orders over 250 USD.
Orders of 250 USD and under will be charged a shipping fee of 5 to 16 USD, calculated at checkout.
Estimated transit time is 5 to 10 business days.
Australia
Free shipping applies to orders over 250 USD.
Orders of 250 USD and under will be charged a shipping fee of 14 to 38 USD, calculated at checkout.
Estimated transit time is 6 to 12 business days.
Other Worldwide
Free shipping applies to orders over 400 USD.
Orders of 400 USD and under will be charged a shipping fee of up to 50 USD, calculated at checkout.
Estimated transit time is 8 to 12 business days.
Delivery
The address I entered is incorrect, how can I change it?
We are not able to make address changes for orders, if you wish to change your address you must cancel your complete order, and repurchase with the correct address.
You are able to cancel your own order if you are logged into your International Cycling Club account and placed the order less than 30 minutes ago.
Will my order be subject to import duties & taxes?
Import duties, taxes, and customs fees may apply depending on the destination country. These charges are determined by local customs authorities and are the responsibility of the customer.
Where can I find tracking for my order?
Your tracking link will automatically be sent as a confirmation email when your package has left our warehouse. If you haven’t received this information, be sure to check your spam inbox or please get in touch with our Customer Care team.